KIJO’s Ultimate WordPress FAQ Guide

  • 6 min read
  • February 20, 2025

So, you’ve decided to explore the world of WordPress to grow your business — great choice! As the world’s most popular content management system (CMS), WordPress powers a staggering 43.6% of the internet. When used effectively, it can significantly boost your online presence and help you reach more customers.

At KIJO, we specialise in WordPress web design, helping businesses build fast, functional, and beautifully designed websites. To help you get started, we’ve compiled this WordPress FAQ to answer 15 of the most common questions business owners and marketing managers ask of this powerful CMS.

Related Read: Why Use WordPress

1. What Is WordPress?

The wordpress.org homepage - a screenshot

WordPress is a powerful CMS that allows you to create websites, blogs, forums, and even  eCommerce stores. It’s widely used by businesses of all sizes to establish and manage their online presence. With thousands of themes and plugins, WordPress offers endless customisation possibilities, making it a top choice for companies looking to build a professional website.

2. Do I Need Programming Knowledge to Use WordPress?

No. WordPress is designed for all skill levels. Its intuitive interface allows anyone to build and maintain a professional website without coding experience. However, if you want to add advanced custom features, some knowledge of HTML, CSS, and PHP can be useful. Alternatively, you can work with experts like KIJO to handle any complex development needs

3. Is WordPress Free?

Yes, WordPress itself is free. However, premium features such as hosting, themes, and plugins may require a paid plan. Pricing starts at £3/month for basic plans and goes up to £36/month for advanced features suitable for eCommerce sites. If you’re using WordPress.org, you’ll need to purchase a domain and hosting separately.

4. WordPress.com vs WordPress.org – What’s the Difference?

The wordpress.com homepage - a screenshot
  • WordPress.com: Ideal for beginners, offers free hosting but limited customisation.
  • WordPress.org: Provides full control and customisation but requires external hosting.

For a truly custom business website, we recommend WordPress.org with a reliable hosting provider. At KIJO, we also offer a WordPress Hosting package (KIJO Cloud), so we can handle all of this for you!

Related Read: KIJO Cloud – WordPress Hosting

5. How Do I Create a Blog Post in WordPress?

  1. Go to ‘Site’ > ‘Posts’ > ‘Add New Post’.
  2. Enter your title, write your content, and use the block editor for images, quotes, and subheadings.
  3. Click ‘Preview’ to check your post.
  4. Click ‘Publish’ to go live.

Blogging is a great way to drive traffic to your website, improve SEO, and establish thought leadership in your industry.

6. How Do I Add Images to My Website?

A screenshot of KIJO's Media Library

You can add images in two ways:

  • Through the Media Library: Navigate to ‘Media’ > ‘Add New’, then upload your image.
  • Directly in the Editor: While editing a post or page, simply drag and drop your image into the content area.

Optimising images by compressing them before uploading will help improve your website’s speed and performance. You can do this with plugins such as Imagify.

7. What Are Plugins & How Do I Install Them?

A screenshot of KIJO's plugin list from the WP back end

Plugins add extra functionality to your site, such as security, SEO, and contact forms.

  1. Navigate to ‘Dashboard’ > ‘Plugins’.
  2. Search for the plugin you need or upload your own.
  3. Click ‘Install’ and then ‘Activate’.

Please note; plugins are only available with a WordPress.com Business Plan or WordPress.org.

Related Read: KIJO’s 15 Best WordPress Plugins

8. How Do I Change My WordPress Theme?

  1. Go to ‘Design’ > ‘Themes’.
  2. Choose a theme from WordPress or upload a custom one from third-party sites like ThemeForest.
  3. Click ‘Activate’ to apply your new theme.

Themes determine your website’s look and feel. If you want a fully customised theme tailored to your brand, KIJO can design a unique WordPress theme for your business.

9. How Do I Connect My Social Media Accounts?

  1. Navigate to ‘Tools’ > ‘Marketing’ > ‘Connections’.
  2. Select the social media platform you want to link.
  3. Click ‘Connect’ and follow the instructions.

Integrating social media allows you to automatically share content and improve engagement with your audience.

10. Can I Change My WordPress Website’s Logo?

Yes. Go to ‘Design’ > ‘Customise’ > ‘Site Identity’, then upload your new logo and site icon. A well-designed logo helps with branding and makes your site look more professional.

11. I’ve Forgotten My WordPress Password – What Can I Do?

A screenshot of the WordPress login page where you can see the button 'Lost your password?'

Simply click ‘Lost Your Password?’ on the login page. Enter your email or username, and follow the reset instructions sent to your inbox. If you continue to have issues, contact your website host for assistance.

12. How Do I Add New Pages to My WordPress Website?

Go to ‘Site’ > ‘Pages’ > ‘Add New Page’. This allows you to create essential pages like Contact, About Us, or Services. Structuring your website with clear navigation improves user experience and SEO.

13. How Can I Improve My Website’s SEO Ranking?

a screenshot of the Yoast SEO website homepage
  • Install an SEO plugin like Yoast SEO.
  • Use relevant keywords (like ‘WordPress FAQ’) in your content.
  • Optimise page speed and mobile responsiveness.
  • Create high-quality content with internal links.

For tailored SEO support, KIJO offers expert WordPress SEO services.

Related Read: 10 Reasons Why WordPress is SEO Friendly

14. How Can I Speed Up My Website?

  • Use a lightweight theme.
  • Optimise image sizes.
  • Minimise the number of plugins.
  • Upgrade to better WordPress hosting.
  • Use a Content Delivery Network (CDN).

A fast website improves user experience and search rankings.

15. Can KIJO Help Me Build & Manage My WordPress Website?

Absolutely! At KIJO, we design and develop WordPress websites that are fast, secure, and SEO-friendly. Whether you need a new website or want to improve an existing one, our team of WordPress experts can help.

KIJO’s WordPress FAQ

We hope this WordPress FAQ has answered your key questions. With the right guidance, WordPress can transform any business’s online presence ten-fold.

Want expert support? Book a discovery call with our Head of Partnerships, Kirk Thomson, below to discuss how we can create a WordPress website tailored to your business needs.

Book a Complimentary Consultation with KIJO’s Head of Partnerships

Need expert guidance on your business’s WordPress journey? Book a complimentary, 30-minute consultation with our Head of Partnerships & Co-Founder, Kirk Thompson. During your call, we’ll review your website’s current performance, discuss your goals, analyse competitor insights, and explore the potential of a WordPress-powered website. Let’s bring your vision to life—book your free consultation via the link below:

Book Your Call Now

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